As schools and businesses make use of Slack, ClubHouse, and Twitch for collective group interface, many of the rest of us are availing ourselves of Skype, Line, Whereby, WhatsApp, Facetime, HouseParty, Zoom, and Google Groups for personal video communication. LinkedIn’s “Livebosses” is now used for executive communications on social networks. And Instagram Live is taking off. Such social-media technology can also be leveraged to facilitate the resurgence of faltering businesses.
The perks of “smart” technology, in conjunction with the massive power of social-media, can be mobilized to handle large-scale problems. This is especially the case when AI is married with the IoT (internet of things). For example, a “smart” algorithm can collate users’ flu-related search terms to determine where clusters of cases might be mounting.
Geo-tracking on mobile devices (while controversial because of privacy issues) can also streamline the task of tracing contagion patterns–whereby scientists are often forced to manually ascertain infected patients’ whereabouts to find as many people with whom they had direct contact. Now more than ever, we find the importance of health-tracking apps on smartphones.
Tele-communications / networking technology and AI are proving vital to helping societies effectively deal with the coronavirus outbreak. Looking forward, we can harness our technological wherewithal to determine how the economy will be rejuvenated after the pandemic has been suppressed; and the coast is clear for going back to normal. Companies that have been primed for this commercial re-boot will be best positioned to capitalize on this economic resurgence.